LEGAL REFERENCE

Privacy Policy jo aapka bharosa rakhta hai

tg345 par aapke personal information ki surksha hamari pehli priority hai. Yeh page samjhata hai ke hum aapka data kaun se tareeqon se protect karte hain, kaise use...

Data encryption standardsAccount security protocolsPakistan-compliant handling
tg345 Privacy Policy jo aapka bharosa rakhta hai

Hamara privacy approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RAASTE

Privacy ke sawaal ke liye contact karien

Agar aapko apne data ke baare mein koi sawal hai, ya kisi cheez ko delete ya correct karna hai, to hamara support team har waqt tayyar hai. Email, live chat ya phone ke zariye raaabta qaim karien.

Team online

Email Support

[email protected] par likhi request bhejen. Hum 48 ghanton mein reply kar dete hain. Apna account number aur poori tafseel likhen taake hum jaldi madad kar saken.

Live Chat

Lobby mein chat window kholen aur 'Privacy' likhen. Pakistan time ke 10 AM se 11 PM tak agents online hote hain. Turant jawab milega.

Account Settings

Aapka account dashboard mein ek 'Data & Privacy' section hai. Wahan se apna info dekh sakte ho, email update kar sakto ho, aur login history dekh sakte ho.

BHAROSA KI BUNIYAD

Hum kaun ho aur kyun secure hain

tg345 ne privacy ko architecture ke level par design kiya hai. Hamara system Pakistan ke local qanoon ke according kaam karta hai aur international encryption standards follow karta hai. Har transaction ka...

HTTPS Encryption

Har page aur transaction SSL encryption ke through chalti hai. Browser ke address bar mein padlock icon dekh sakto ho. Yeh matlab hai ki aapka data internet par safe travel kar raha hai.

Payment Processor Vetting

JazzCash, Easypaisa, SadaPay aur Raast sab ko hum verify karte hain phir se integrate karte hain. Unke paas bhi apne security standards hain jo PCI DSS ke hisaab se hain.

Account Verification Layers

Jab aap withdrawal mangto ho, to aapka phone number par OTP jata hai. Yeh tareeqa scam aur unauthorized access ko rok deta hai. Ek aur layer email confirmation bhi hai.

Login Session Timeout

Agar aap 30 minit se kuch na karien, to automatically logout ho jate ho. Yeh agar kisi aur ne aapka device use kare to nikhal de. Aap fir se login kar sakto ho jab chahen.

Data Deletion Request

Jab aap account close karte ho, to aapka personal data 90 din mein delete ho jata hai. Legal records sirf tax ya dispute ke liye 7 saal tak rakhte hain.

No Third-Party Selling

Hum aapka data marketing companies, advertisers ya kisi aur ko nahi bechte. Internal use ke liye sirf keep karte hain. Koi 'data broker' nahi hain hum.

Hamara privacy policy dusre pages ke saath kaise fit ho

tg345 ke har legal page—terms of service, responsible play, payment policy—se privacy policy juda hua hai lekin aligned hai. Agar kisi cheez mein contradiction ho, to privacy policy...

Terms of Service AlignmentToS mein likha hai ke aap apni consent de rahe ho data ko process karne ke liye. Privacy Policy uske baad detail deta hai ke konsa data, kaise, kitne din.
Payment Policy CoveragePayment policy withdrawal ke liye verification process batati hai. Privacy policy explain karta hai ke kyun aapka ID photo store karte hain—kyunki JazzCash, Easypaisa, SadaPay aur Raast rules hain.
Account Security & PrivacySecurity guidelines mein password rules likhe hain. Privacy policy mein likha hai ke password hashed format mein store hota hai, plaintext mein nahi.
Withdrawal Verification LogicWithdrawal ko manually review hota hai fraud se baachne ke liye. Privacy policy mein likha hai ke yeh data internal compliance logs mein rakhte hain.
Cookies & Tracking DisclosureHamara site analytics use karta hai Google Analytics jaise tools. Privacy policy mein clear likha hai ki analytics active hai aur kaun se data collect ho raha.
User Rights Under Local LawPakistan mein koi single federal privacy law nahi hai, lekin hamara policy maximum protection deta hai. Access, correction aur deletion—sab rights hamara policy mein likhe hain.
Data Breach NotificationAgar koi breach ho, to 48 ghonton mein affected users ko email karte hain. Privacy policy mein likha hai ke notification process kya hota hai.
ACCOUNT SECURITY MARKS

Jab aap apna account dekhte ho

tg345 dashboard mein kaun si privacy-related features dikhai deti hain. Account settings se leke transaction history tak, har jaga data ka khyal rakha gaya hai.

Privacy Settings Panel Aapke account ke 'Settings' mein ek 'Privacy' tab hai. Wahan...
Login Activity Log Security section mein aapka saara login history dikhai deta hai—konsa...
Withdrawal History Har withdrawal ki puri details wahan store ho jati hain—bank...
Two-Factor Authentication Optional lekin recommended feature. Enable karne se har login par...
Data Export Option Account settings mein ek 'Export My Data' button hai. Click...
Account Closure with Data Wipe Jab account close karte ho, to aapke paas option hota...

Privacy ke baare mein zyada jankari

Nahi. Aapka phone number sirf tg345 ke server par store hota hai. Jab aap JazzCash se deposit karte ho, tab aapki taraf se transact hota hai—tg345 middle mein data pass nahi karta. Sirf transaction confirmation aati hai aur iska record rakha jata hai verification ke liye.

Password kbhi plaintext mein store nahi hota. Hamari system mein sha-256 hash format mein save hota hai. Matlab agar database leak bhi ho, to password useless hoga. Hamari staff ko bhi nahi dikhta aapka actual password. Sirf hashed version hai.

Account close karte waqt aapko option diya jata hai. Fauran delete chahen to 30 din mein saab permanent delete ho jata hai. Agar wait karna ho, to 90 din mein default delete ho jata hai. Legal compliance ke liye transaction logs 7 saal tak rakhte hain lekin naam aur contact details nahi.

Nahi. Hamara policy clear hai—data nahi bechte. Google Analytics use karte hain sirf aggregate metrics dekhne ke liye (kitne log aya, konsa page famous hai etc). Personal info ka naam tak nahi jata Google ko. Marketing emails sirf opt-in hain aur unsubscribe button har email mein hota hai.

SadaPay aur Raast—dono ne apne PAN mein verification rule likhe hain. Agar 50000 se zyada withdraw kare, to ID proof zaroor chahiye. Hum yeh data store karte hain sirf taaki anti-fraud check banti rahe aur doosri withdrawal par fir se verify na karna pade. Yeh document 90 din baad delete ho jata hai.

Breach mein hum 48 ghonton mein email dete hain affected users ko. Email mein likha hota hai ke kya compromised hua, kya steps leni hain, aur kya tg345 ne kiya hai. Saath mein recommended action bhi hota hai—password change, login review etc. Ek complaint form bhi provide karte hain.

Pakistan mein centralized privacy law nahi hai lekin Protection of Personal Information Bill draft mein hai. Hamara policy jahan local qanoon ho (Balochistan, KP ke specific rules) wahan comply karte hain. Internationally, hum GDPR ke spirit ko follow karte hain—access, correction, deletion rights dete hain. Jab withdrawal hota hai, SBP aur FBR rules follow karte hain.